Return & Refund Policy

Last Updated: June 13, 2026

This Return & Refund Policy (“Policy”) applies to all purchases made on StealthUAVs.com, operated by Stealth UAVs LLC. By placing an order, you agree to the terms below.

1. 30-Day Return Window (Limited Eligibility)

Stealth UAVs LLC offers a 30-day return window for DOA (Dead on Arrival), defective, or damaged drones only.

Returns are not accepted for:

• Crashes or impacts
• Pilot error or loss of control
• Water damage
• Normal wear and tear
• Customer-caused damage
• Any drone that has been flown, even once, unless DOA is proven

2. No Manufacturer Warranty (DJI Enterprise Products)

DJI Enterprise drones sold in the United States come with NO manufacturer warranty. This includes:

• DJI Care
• DJI Care Refresh
• DJI Care Plus
• DJI Enterprise Care
• Any form of DJI warranty or replacement coverage

DJI explicitly states that Enterprise products in the U.S. are sold without any warranty, regardless of pilot skill or claimed experience.

3. Flight = Acceptance of Product Condition

Once a drone has been powered on, activated, or flown—even for one second— it is considered accepted, functional, and non-returnable.

4. Optional Protection Plans (Strongly Recommended)

Because DJI provides no warranty for Enterprise drones, customers are strongly encouraged to obtain coverage through:

• CPS Drone Protection Plan (available at checkout)
• State Farm Personal Articles Policy
• Business liability insurance with equipment coverage

CPS plans offer up to 3 years of coverage for drones under $1,500, often at a significantly lower cost than DJI Care would have been.

5. DOA, Defective, or Damaged on Arrival Claims

If your drone arrives DOA, defective, or damaged, you must notify us within 48 hours of delivery and provide:

• Order number
• Serial number
• Photos and/or video evidence
• Description of the issue

6. Non-Returnable Items

• Drones that have been flown
• Drones damaged by pilot error
• Accessories (batteries, props, chargers, cases, etc.)
• Opened software or digital items
• Items damaged after delivery

7. Refunds

Approved DOA/defective returns will be refunded to the original payment method after inspection and verification.

Refunds are not issued for:

• Crashes
• Pilot error
• Operational mistakes
• Uninsured damage
• Customer remorse or “changed my mind”

8. Chargebacks & Fraud Prevention

Filing a chargeback for a drone that was flown, crashed, or damaged constitutes fraud. Stealth UAVs LLC will provide:

• Tracking data
• Activation logs
• Flight records
• Delivery confirmation
• Customer communication

Fraudulent disputes may result in account termination and legal action.

9. Contact Information

Stealth UAVs LLC
2756 Sequoyah Dr.
Haines City, FL 33844

Email: sales@stealthuavs.com
Phone: 612-816-0039
Phone: 863-224-6923
Website: https://StealthUAVs.com