Shipping policy
Shipping Policy
Last Updated: June 13, 2026
This Shipping Policy (“Policy”) governs all shipments made by Stealth UAVs LLC (“Stealth UAVs,” “we,” “our,” or “us”). By placing an order on StealthUAVs.com, you (“Customer”) agree to the terms below.
1. Processing Time
Orders require 1–2 business days for processing before shipment. Business days are Monday–Friday, excluding federal holidays.
2. Shipping Method & Delivery Estimates
Orders ship via UPS Ground with an estimated delivery window of 3–5 business days. Delivery estimates are provided by UPS and are not guaranteed.
Stealth UAVs is not responsible for delays caused by UPS, weather, natural disasters, transportation disruptions, or any events outside our control.
3. Shipping Cost
Shipping is free to all 50 U.S. states, including Alaska and Hawaii.
4. Signature Requirement
Orders valued at $1,000 or more ship with Indirect Signature Required. This requirement cannot be removed or waived.
If UPS cannot obtain a signature, the customer is responsible for arranging redelivery or pickup.
5. Insurance
- Drones are insured for their full purchase value.
- Accessories (batteries, propellers, chargers, cases, etc.) are not insured unless purchased as part of a drone package.
Insurance claims are subject to UPS investigation and approval.
6. Lost, Delayed, or Missing Packages
A package is not considered “lost” until UPS completes an investigation and confirms the loss. Stealth UAVs cannot issue refunds or replacements until UPS provides confirmation.
Delays, misrouting, or temporary tracking issues do not qualify for a refund or replacement.
If UPS confirms a package is lost, Stealth UAVs will issue a replacement or refund at our discretion.
7. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping information. Stealth UAVs is not liable for:
- Packages delivered to an incorrect address entered by the customer
- Packages returned due to address errors
- Additional fees resulting from address corrections
Once an order ships, the address cannot be changed or rerouted.
8. Order Changes & Cancellations
Orders cannot be modified or canceled once they have entered the processing or shipping stage.
9. Disputes & Chargebacks
If a chargeback or payment dispute is initiated while a package is in transit or under UPS investigation, all support and claim processing will pause until the dispute is resolved.
Fraudulent disputes or “item not received” claims for packages confirmed as delivered may result in account termination and legal action.
10. Delivery Confirmation
A package marked “Delivered” by UPS is considered delivered for all purposes under this Policy. If you believe your package was misdelivered or stolen, you must notify UPS and contact us within 48 hours.
11. Contact Information
Stealth UAVs LLC
2756 Sequoyah Dr.
Haines City, FL 33844
Email: sales@stealthuavs.com
Phone: 612-816-0039
Phone: 863-224-6923
Website: https://StealthUAVs.com